Complaint Procedures
The Antelope Valley Union High School District promotes early and informal resolution of complaints at the site level whenever possible. Parents and guardians are encouraged to discuss any concerns directly with the school principal. The District has established specific procedures for handling various types of complaints, which are listed below with links to the corresponding complaint forms.
General Complaint Procedures (BP 1312, BP/AR 1312.1)
Every effort should be made to resolve a complaint at the earliest possible stage. Parents/Guardians are encouraged to first resolve their concerns informally with the employee directly affected. If not resolved informally, complaints should be submitted in writing to the principal or immediate supervisor using the General Complaints Policy and Form linked below.
Williams Uniform Complaint Procedures (AR 1312.4)
Williams Uniform Complaint Procedures are to be used to resolve complaints regarding the sufficiency of instructional materials, teacher vacancy or misassignment, emergency or urgent facilities conditions that pose a threat to the health and safety of students and should be submitted in writing using the Williams UCP form linked below.
Uniform Complaint Procedures (BP/AR 1312.3)
The Antelope Valley Union High School District is committed to equal opportunity for all individuals in education. Our District programs and activities shall be free from discrimination, harassment, intimidation, or bullying based on actual or perceived characteristics of race, ethnicity, color, ancestry, nationality, national origin, citizenship, immigration status, ethnic group, ethnic group identification, lack of English skills, age, religion, marital status, pregnancy, parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, gender expression, genetic information, or any other unlawful consideration, or on the basis of a person's association with a person or group with one or more of these actual or perceived characteristics. The District has the primary responsibility to ensure compliance with applicable state and federal laws and regulations governing educational programs and has established procedures to address allegations of unlawful discrimination, harassment, intimidation, or bullying and complaints alleging violation of such state or federal laws. The Uniform Complaint Procedures (UCP) form is available free of charge at all District schools and offices and can be accessed using the UCP Notice and Complaint Form linked below.
For further details, please contact the District Compliance Officer:
Marisa Rissling
Director of Student Services
176 Holston Drive
Lancaster, CA 93535
Phone: (661) 729-2321
ucpcomplaints@avhsd.org
General Complaints Policy and Form — English
Política y formulario general de quejas — Español
UCP Williams Regulation, Notice, and Complaint Form — English
Reglamento, Aviso y Formulario de Quejas de UCP Williams — Español
UCP Notice and Complaint Form — English
Aviso UCP y Formulario de Queja — Español
Policy 1312.3: Uniform Complaints Procedure - English
Regulation 1312.3: Uniform Complaint Procedures